OUR FIELDWORK SERVICES


More than 100,000 interviews in the past 3 years
Vast experience in the coordination of large-scale, multi-country projects
Single point of contact client service in multi-country projects
Own, internal fieldwork department
Full national coverage (PAPI and CAPI) with a network of 10 regional fieldwork supervisors
Centralized CAPI administration: remote data downloading, event monitoring, installation and modification of questionnaires
Permanent project manager supervision, hot-line and researcher support
DATA COLLECTION, FIELDWORK EXECUTION

CAPI DATA COLLECTION

QUALITATIVE RESEARCHES
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30 CATI stations
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Digital audio-in service and audio recording
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Possibility of remote listening
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Possibility of online data entry and for our regular partners we also offer real-time online monitoring and data download
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60 permanent laptops + 30 additionally available for national coverage studies
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Self-developed, versatile and customizable CAPI software capable to conduct both offline and online data collection, offering several checking tools for quality assurance. Direct import of “programmed” questionnaires from Microsoft Word, including a free Word questionnaire creator add-in for our regular partners
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Continuous field monitoring, and for our regular partners we also offer real-time online quota monitoring and downloadable Excel databases
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Separately stored online database of contacts and travel logs enabling to conduct quality check already during fieldwork and replace invalid questionnaires within fieldwork phase if necessary
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Automatic restructuring and recoding of database to prepare data processing, automatically created draft for tabulation report (Excel format: can be directly imported to InsightLab’s unique data processing software, but its structure is also usable by other systems)

CATI DATA COLLECTION

ONLINE DATA COLLECTION
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Utilizing a panel of 165,000+ members
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Self-developed, versatile and customizable software capable to directly import “programmed” questionnaires from Microsoft Word, including a free Word questionnaire creator add-in for our regular partners
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Programmes optimized for small screens are also available
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Focus group discussion locations tailored to specific needs
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Large capacity multi-functional locations for special researches (e.g. for cross-functional PDD researches linked with local product developments, concept-labs)
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Possibility of web-streaming
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Recruitment for focus groups and in-depth interviews is conducted by our own network
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Registration and checking of participants’ personal data to filter out “regular participants”
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If required, almost real-time process of paper-based questionnaires/forms by an automatized scanning and customized reporting system

IN-HALL RESEARCHES
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In-hall researches all over Hungary
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Special locations and infrastructure are also available: test kitchen, chef / staff, tools for precise measurement or keeping test products warm/cool, dark room with projector, real shelves, individual “self-serving consoles” (e.g. to play audio/video), barcode scanner, etc.
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Fieldwork launch personally by the project leader, combined with interviewer briefing: briefing interviewers participating in the project, listening to a few complete interviews of every interviewer
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Permanent monitoring by supervisors and quality check
QUALITY ASSURANCE
We apply all the quality standards and recommendations developed by the council of this ESOMAR.

COMPREHENSIVE QUALITY ASSURANCE
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Personal interviewer training
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Personal supervision by project manager in every phase of the project
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Software-automatized risk analysis
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Multi-stage, documented quality control of questionnaires
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100% quality control and logical checking of new interviewers' work
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“Real-time” central administration (CAPI) with the possibility of remote intervention

FULL TRANSPARENCY
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Regular field reports
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AND YOU ARE WELCOME TO ANY:
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supervisor / interviewer briefing
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fieldwork visit
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quality back-checks by phone
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